Professionally Delivered Contact Services
Safe, child-focused contact services delivered by trained professionals.
Our professionally delivered contact services provide safe, structured, and child-focused arrangements that prioritise safeguarding and wellbeing. We offer supervised, supported, and handover contact services delivered by experienced practitioners in secure, welcoming environments.
Contact Services
Supervised Contact
Professional supervision of contact sessions where safety, welfare and observation are required.
Show More Supported Contact
Providing a safe environment for families who require minimal supervision.
Show More Community Supervised Contact
Supervised contact within community settings such as parks, restaurants and leisure venues.
Show More Virtual Contact
Professionally facilitated online contact sessions using secure video platforms.
Show More Supported Handovers
Safe transfer of children between parents without direct contact between adults.
Show More Monitored Contact
Observation of contact with detailed factual recording where appropriate.
Show More Indirect Contact
Supporting meaningful communication between children and family members through letters, cards, emails, and other agreed forms of contact when direct contact is not appropriate or possible.
Show More Parent & Family Support
Family Support Services
Professional supervision of contact sessions where safety, welfare and observation are required.
Show More Parenting programmes
Helping parents develop positive parenting skills improve family relationships and create a nurturing home .
Show More Respite Care
Support for families caring for children with autism and additional needs through planned respite services.
Show More How it looks to me project
A specialist programme designed to give children and young people a voice while helping professionals understand their experiences.
Show More Assessments and Professional Services
Independent Social work Services
Professional assessments, parenting assessments and specialist reports completed by experienced Independent Social Workers.
Show More Mediation Services
Supporting families to communicate effectively and resolve disputes in the best interests of children.
Show More Safegaurding Consultation
.Professional safeguarding advice for organisations and professionals working with children.
Show More Unsure Which Service is Right For You?
Speak to Our Team !
How Contact Works
01
Referral Recieved
We recieve and review the referral.
02
Safeguarding Checks
We complete assessments to ensure contact can take place safely.
03
Invoicing
Payment or funding is agreed before sessions proceed.
04
Planning & Scheduling
Sessions are planned and dates confirmed.
05
Delivery & Reporting
Contact is delivered by trained staff, with records completed where required.
Supervised Contact provides a safe, neutral, and child-focused environment where children can spend time with a parent or family member when ongoing support or supervision is required. Our aim is to promote positive, meaningful contact while ensuring the safety, wellbeing, and best interests of the child at all times.
Booking Supported Contact
Virtual Contact provides children and families with the opportunity to maintain regular and meaningful contact through secure video or telephone calls when face-to-face contact is not possible or appropriate. This service offers a safe and structured way for children to stay connected with a parent or family member, regardless of distance or individual circumstances.
Monitored Contact provides families with a safe, child-focused environment where children can spend time with a parent or family member while maintaining an appropriate level of oversight. Unlike Supervised Contact, a contact worker is not continuously present throughout the session. Instead, staff carry out regular welfare checks and remain available at all times to offer support if needed.
Indirect Contact provides children and family members with a safe and structured way to maintain communication when direct face-to-face or virtual contact is not appropriate or has not yet been established. This service allows parents, grandparents, or other family members to stay connected through letters, cards, drawings, photographs, emails, or other agreed forms of communication.
Our Family Support Services are designed to provide practical guidance, emotional support, and tailored assistance to help families navigate challenges and promote positive outcomes for children. We work alongside parents, carers, and professionals to strengthen family relationships, improve communication, and support the wellbeing of everyone involved.
Our Parenting Programmes are designed to support parents and carers in developing the knowledge, skills, and confidence needed to build positive, healthy relationships with their children. Whether you are navigating separation, adjusting to changes in family life, or simply looking to strengthen your parenting skills, our programmes provide practical guidance in a supportive and non-judgemental environment.
Our Counselling Service provides a safe, confidential, and supportive space for individuals, parents, children, young people, and families to explore the challenges they may be facing. Whether you are coping with separation, family conflict, loss, anxiety, stress, or other emotional difficulties, our qualified counsellors are here to help you work towards positive outcomes at your own pace.
Our Respite Care Service provides temporary, planned support for children and families when parents or carers need a short break from their caring responsibilities. We understand that caring for a child can be both rewarding and demanding, and taking time to rest and recharge can help families maintain positive, healthy relationships and promote the wellbeing of everyone involved.